PMT Online Reviews

Needed a new audio interface and ended up browsing for ages. PMT’s got tons of kit, guitars, keys, studio stuff, with options at different prices. Nice not having to bounce between sites. Would use again.

Checkout was really straightforward, which is all I was hoping for. Card payment went through first time — always a relief when you’re sat there thinking, please don’t make this complicated. The confirmation email came through quickly too. Nothing flashy, just a smooth, faff-free order. I’d happily use pmtonline again.

I’d been trying to get hold of a pedal that seemed to be out of stock pretty much everywhere, so I was really pleased to find PMT had it available to order. The checkout process was straightforward, and it arrived without any issues. it was just nice to find a shop that actually had what I needed when I needed it.

I was looking around PMT Online for a few guitar bits and, overall, I found the site easy to use. It wasn’t one of those websites where you feel like you’re fighting to find basic stuff, which I appreciated.
The search worked well, pages loaded quickly, and the filters made it simple to narrow things down without too much messing about. The product info was clear enough, although I did think a few items could have had a bit more detail or better photos.

Checkout was straightforward and I didn’t get confused at any point. It’s a nice, simple site and I’d happily use it again, though there’s still a little room to make the product pages feel more complete.

I ordered a pedal late Tuesday night and somehow it was already on my doorstep by Thursday morning. Not saying they’ve got a secret underground shipping network, but the timing was almost too smooth. Tracking was easy enough to follow, and yeah, one corner of the box looked like it had been through a small cover-up, but everything inside was totally fine. No fuss, no drama.

I was happy with what I paid for my order. It felt like a solid deal, and everything was straightforward without any hassle. For the price, it did exactly what I needed, so I’d say it’s good value overall.

I had a quick question about my order and they replied really fast. No faffing around, just clear answers and proper updates, which I really appreciated. It made the whole process feel easy and hassle-free. Based on this experience, I’d say pmtonline.co.uk is definitely worth using again.

I got some really good advice before buying, it made choosing the right gear so much easier. Felt like I was pointed in the right direction, which I appreciated!

Stopped into PMT earlier to have a look at a couple of guitars and ask about an amp I’d been thinking about. I didn’t have all the details with me, but the staff were still really easy to talk to and didn’t make it feel awkward or rushed.
I ended up grabbing a few bits I needed while I was there, and the advice was actually useful without any hard sell. Nice place, prices seemed fair from what I saw, and I’d definitely go back.

I accidentally ordered the wrong pedal, so I had to sort out an exchange. pMT made it really easy. The emails were clear, everything was sorted quickly, and the new one showed up a few days later. So yeah, no hassle and no messing about really...

I was kind of expecting something to go wrong because that’s usually how it goes for me, but it actually arrived legit and everything was fine. No issues at all, which was a nice change

The return was sorted quickly, and yeah, the refund came through with no hassle at all

I ordered from pmtonline.co.uk and, yeah, the item did arrive in good condition in the end. The delivery just wasn’t quite as reliable as I’d hoped, to be honest. The tracking barely updated, which was a bit annoying, and it ended up coming a day later than it originally said. Not a huge deal, like, but it’s frustrating when you’ve planned around it. The product was packed fine though, so overall it’s a 3-star experience for me

Had a warranty issue. They handled it quick. No fuss. No hassle. Easy overall.

I’m usually a bit skeptical when companies make checkout sound all smooth and effortless, but this one really was simple. They had PayPal and Klarna available, and I got through payment without any fuss.

I got my guitar on finance and the whole process were painless, honestly. No hassle, no messing about, just sorted and I was off with it.

Ordered from pmtonline.co.uk and, to be fair, the delivery wasn’t slow or nothing. But the item didn’t show up in the best condition. The box was bashed up and there were a few marks on the gear itself. It still works, so it’s not like it’s unusable or anything, but for what I paid I didn’t expect it to look anything but new. Bit of a letdown really...

Popped in looking for some advice and the staff were genuinely really helpful. They clearly knew loads about guitars and didn’t make me feel rushed or anything. Got some good tips and left feeling like I’d actually learnt abit.

I had a small issue with my keyboard order after it arrived, so I dropped PMT an email. They got back to me quickly and sorted it out with no hassle at all. it’s refreshing to deal with a company that still does the right thing once they’ve got your money. They were friendly, fair, and easy to talk to

I ordered a pedal that was listed as in stock, and for once it actually was! Got the dispatch email quickly too. Really nice not having to chase it up or get the dreaded “sorry, it’s unavailable” message later :)